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Microsoft Outlook email forwarding

Here's a short video explaining how to set up forwarding from Outlook to HelpDesk:

You can also follow these steps:

  1. Click the Settings icon. Click “View all Outlook settings”. 
  2. Choose “Forwarding”.
  3. Tick the “Enable forwarding” checkbox.
  4. Enter your HelpDesk address (to be found in HelpDesk Settings -> Mailboxes). Click “Verify”.
  5. Click “Save”. 

To learn more, visit: https://support.office.com/en-ie/article/use-rules-to-automatically-forward-messages

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