Forward your emails to HelpDesk and convert them into tickets
To keep and manage your entire email communication with customers in HelpDesk, you have to set up email forwarding in your current email client (or your server).
In this section, we will show you how to do that. We covered the most popular email clients:
If you use a different email service provider, contact our 24/7 support team on chat. We’ll happily help you set everything up.
If you want to watch video tutorials, check out this article.